Goods which prove unsuitable may be returned for refund or exchange if they are returned to us within 7 days of receipt. Subject to the following conditions:
Returned carriage paid.
Received in a resalable condition.
Returned unused in their original condition in order to secure a refund.
Returned complete with all packaging in good condition.
Returns are to be accompanied by the senders name and address, account number, order reference number and reason for return. Please help us to help you.
We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc. You may require it on the event of a claim with your carrier.
If you have any queries relating to your order please call 0151 327 8483 or email firstname.lastname@example.org
Please note we will try our very best to find a solution for any problems which may arise, we are here to help our customers.